Last Updated: July 14, 2026

Thank you for shopping at PPSite Store. We are committed to delivering your orders safely and efficiently. Please review our shipping policy to understand how we process and deliver orders.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully confirmed.

Orders are processed from Monday through Friday, excluding weekends and public holidays.

During busy seasons or promotional events, processing times may be slightly longer.

Estimated Delivery Time

Once your order has been shipped, estimated delivery times are:

United States: 3–7 Business Days
International Orders: 7–15 Business Days (where available)

Please note that delivery times are estimates and may vary due to weather conditions, customs clearance, carrier delays, or other unforeseen circumstances.

Order Cut-Off Time

Orders placed before 5:00 PM (EST) on business days will begin processing the same day whenever possible.

Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.

Shipping Partners

To ensure reliable delivery, we work with trusted shipping carriers, including:

USPS
UPS
FedEx
DHL

The shipping carrier used will depend on your delivery location and the shipping option available.

Shipping Charges

We proudly offer Free Standard Shipping on eligible orders within the United States.

Any applicable international shipping fees, taxes, or customs charges will be displayed during checkout before payment is completed.

Order Tracking

After your order has been shipped, you will receive a confirmation email containing your tracking number.

You can use this tracking information to monitor your shipment until it reaches your delivery address.

Shipping Address Changes

If you need to update your shipping address, please contact our support team within 24 hours of placing your order.

Once an order has entered the shipping process, we may be unable to change the delivery address.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping details during checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the package can be resent.

Lost or Delayed Packages

Although we work with trusted shipping providers, occasional delays may occur.

If your package is significantly delayed or appears to be lost, please contact our support team. We will work with the shipping carrier to investigate and assist in resolving the issue.

Damaged Deliveries

If your package arrives damaged, please:

Inspect the package immediately.
Take clear photos of the packaging and product.
Contact us within 48 hours of delivery.
Include your order number and photos with your message.

Our team will review the issue and arrange an appropriate solution as quickly as possible.

Order Cancellation

Orders may be cancelled before they have been processed or shipped.

Once an order has been dispatched, it cannot be cancelled and will be subject to our Refund & Returns Policy.

Customs, Taxes & Duties

International customers are responsible for any customs duties, import taxes, or additional fees imposed by their country’s customs authorities unless otherwise stated during checkout.

Contact Us

If you have any questions about shipping or delivery, please contact us.

Website: https://ppsite.store

Email: info@ppsite.store